Customer Interaction
Who We Are
Unmatched workmanship at Lawson Heating is our core driver. Where meticulous craft meets your distinct needs. Our commitment to excellence is a testament to transparency, and efficient service, leaving your space pristine and your heating systems flawless.
Our bespoke service echoes from mouth to mouth, but don’t just blindly take it from us. See what our happy customers say about us.
Alex did excellent work. This is the second time I've used him and I have no hesitation in recommending his services. We had a problem with the boiler and had no hot water. He explained everything he was going to do, showed me the problem, finished the work quickly and left everything spotless. He's a brilliant worker!
Excellent service, Alex came over to get estimates for the quote and fully explained options along with pros and cons for different boilers to be fitted for our specific premises. On the day of fitting Alex completed the job within the day ensuring that he kept my premises tidy and cleaned up afterwards. He explained what he was doing as he went thru the job and provided advice and instructions once the job was completed. I highly recommend Alex for any work, competitive prices and brilliant service.
Alex is one of the good ones!
Alex is incredibly courteous, polite, timely and positive in all manners of his business. From the initial site visit, right the way through to completion, Alex was very professional - there wasn’t a task that would phase him, which meant trust was instantaneous, and that reassurance is second to none.
Alex is amazing at communication, especially in an emergency, and is incredibly reliable. The above paired with his attention to detail, skill and quality assurance sets him above all others in the trade.
We have relied on Alex (Lawson) to successfully install and maintain the central heating systems at 2 separate dwellings over the past few years. Throughout that time Alex has been consistently hard-working, informative, communicative and punctual. We have every intention of continuing to employ him in the future.
Find more of our customer reviews on Google and Checkatrade.
Our passion is to contribute to warm and healthy homes that not only enhance your life but protect your investment too. It’s about health, comfort, preservation and sustainability, not just heat. Here are several essential reasons why we love heating:
Company values are the guiding principles that shape the culture, ethics, and our business goals. These are the values that define our company identity and serve as a compass in our decision making process:
We prioritise communication and transparency, guiding you with clarity throughout our service.
Customer Interaction
Planning Stage
Preparations, Work & Testing
After approval, we will gather all the requisites needed to complete the job and start working on the issue at hand. We will complete various test along the way to ensure that your systems don't have any errors.
Aftercare
After the work is finished, we will tidy our workplace and answer all your questions. At this stage you will be billed for our service.
Or send us an email at alex@lawsonheating.co.uk
Work Hours
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